⚠️ Please be mindful there’s still possible shipping delays due to COVID-19. ⚠️

FAQ

 

WHOLESALE

Want to know more, enquire about becoming a stockist, wholesale or picking up your order from a local store near you. 
   
Leave us a message in the contact us section and we'll get back to you as soon as we can. 

 

IF YOU CANT FIND US IN STORE

If you can’t find us at your local shop or want us stocked in your town, let us know where you live and let’s see if we can make it happen for you. I know it's always nice to be able to see and experience products first. 

 
LOCAL ORDERS
 
If you're from Nelson we now have a list of stores available stocking our book!
Including Paper Plus Richmond, Nelson, Motueka, Crackerjacks and Little Beehive. 

All books that go out to our local stores are checked, signed and delivered by Amber herself. And these are the best ways to get one. 

If you’re not Nelson based and from the rest of the country we also have a Stockists list so you can see our book in store or of course order from here directly. 
 
 
 
SHIPPING

We usually ship the day of or the day after an order is placed unless mentioned otherwise. All items come with a tracking number that will be sent by email and our parcels don't require a signature. If this is something you would like simply leave us a message at checkout and we will tick this for you. 

 

RETURNS POLICY

We aim to get every order to you in perfect condition however can't control every element of shipping. So should you experience a problem with your order please contact us immediately so we can do our best to resolve it. 

We also have a 30 day returns policy where you can return your item within 30 days of your purchase. As long as the item is in immaculate condition and all items returned are at the buyers expense. We do not cover for return shipping of your item. 

 


ANY OTHER QUESTIONS

If there are any other questions we haven't answered or that you have. Also feel free to send us a message with the 'Contact' us section and we will get back to you as soon as we can. 
 

We hope you enjoy shopping with us,

All my Love, Amber.